HomePCTechnician provides computer repair services in Hudson Valley, Orange County, NY and Northern New Jersey. Our mobile computer technicians have been trained to troubleshoot and fix the latest computer systems.
We are committed to keeping your computers running at their fullest potential. Our motto “We Speak Your Language” really means something to us. Many companies can talk to your computer or network, but we can also talk to you, the client. If you are sick of speaking to computer geeks with no personality or ability to express ideas in non-technical language, then contact us. We pride ourselves on being computer experts that are also “normal” people.
HomePCTechnician proudly serves the Orange County, NY and Northern New Jersey area with computer services, network consulting and trouble shooting. If you or your business need computer services contact us for the lowest pricing and highest customer satisfaction in the area.
Commitment to Customer Service and Support
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A real person handles your every interaction with HomePCTechnician. No auto attendants, no sitting on hold, no button pushing. You always deal with real people. Clients can rely upon our experienced and certified support professionals to provide outstanding service and support. |
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Staff and staffing levels are audited on a monthly basis to ensure our ability to maintain our leading standards of responsiveness and client satisfaction. We reinforce our commitment to excellent support by conducting daily evaluations of client interactions and problem resolutions. |
Saving You Money
We are always looking at how to help you save you money. Many times, if we are able to solve your computer problem quickly with guidance over the phone, we will do that without charge or offer you paid Remote Support at less cost than an online visit.
If you are due free tech support on your issue from a hardware or software vendor or an Internet service provider, we will tell you so and guide you on who to call. If we feel your machine is not worth fixing, we will tell you that too – even if it means us losing a service call. We don’t make any money doing all that, but we know what makes good service. Hopefully, when you really need us, you’ll be able to trust that we are serving your best interests. Some of our best customers started out this way, getting free consultations over the phone.
Ensuring Quality Service
If we do proceed to a service call, your service manager will assist the technician to carry out your request with all the available tools at our disposal from the 100′s of nationwide technicians we employ. This way you benefit from all of our available talent, not just the technician onsite. Of course, we fully guarantee the work of every technician who serves you.
Fair Billing – No Travel Fees
If and when we come out to your home or office for an onsite service call, you will only be charged the flat service fee, not for their travel time.
Your Computer Repair Specialists in Hudson Valley!
HomePCTechnician
4407 Whispering Hills Drive
Chester, NY 10918
1-845-492-7615
http://www.HomePCTechnician.com
